Efficient, Innovative and Supported
Australia’s premier online anaesthetic practice management
and billing software
The Smart and Easy Way to
Manage Your Practice
Affordable and comprehensive software created specifically for anaesthetists, offering rapid case input with advanced anaesthetic diary, integrated informed financial consent and end-to-end electronic invoicing functionality.
Comprehensive Billing
Send your remittances electronically and receive direct payments in days. Includes Medicare, DVA and Health Funds. Payment options include BPay and Merchant Facilities.
Virtual Rooms
Assign all administrative tasks of your practice to our local, experienced virtual rooms staff.
Time Management
Built-in SMS and email facilities for communicating with patients, and automatic system generated payments to Eclipse.
Modern Technology to Maximise Productivity
Integrated, secure cloud-based technology allowing you to access information anywhere on a MAC or PC where you can also back up your data locally at any time.
Never Miss a Deadline
Powerful due-date monitoring keeps everyone on-task and on-time from pre-payment to bad debtor tracking. Option to export or print your diary.
Free Technical and Product Support
We provide free support via phone, email and through our Quick Support Tool which allows instant assistance through remote access to your device.
Design Advantages
Advanced Anaesthetic Online Diary with re-sort, drag, drop and transfer functionality, with a separate interface just for anaesthetists.
No Contracts
A small monthly subscription cost is paid as you go. Usage fees are incurred on an as-used basis, providing you the flexibility to use the system as much or as little as you need.
Comprehensive Reports
We offer reports from Business Activity Statements (BAS) to Clinical Audits, with a powerful dynamic report building tool allowing you to customize reports to your needs.
System Security
The application is housed in a Sydney-based, highly secure Data Centre using Microsoft SQL Server with biometric security, frequent backups and high-level data encryption.
On Time Payments
Easier Administration
Saving you time and money with built-in SMS and email facilities to communicate with patients and built-in file management capability.
Easy
Access
Access the application from anywhere, including In-Theatre, allowing real-time procedure durations and ability to add clinical notes.
Request Demo
Enter your details below and one of our friendly team will be in touch to organise a personalised demo of our software.
About Us
Anaesthetic Private Practice (APP) is Australian software that was developed in Brisbane in 2010 and now services doctors throughout Australia.
APP is designed specifically for the Australian private anaesthetic market and provides a comprehensive and intuitive diary function and full end-to-end billing functionality, simplifying workflows and reducing the administrative burden of anaesthetic practice management.
APP was acquired by The Citadel Group in 2018, a leader in the development and delivery of managed technology solutions. APP is hosted in a highly secure Australian-based hosted data centre and is accessible from any device at any location.
Testimonials
“ We are a busy anaesthetic practice in Brisbane with 24 anaesthetists. We have been using Anaesthetic Private Practice for 8 years and have never looked back – the software is fantastic.
Everything in the software is logical and easy to use. If we ever have a question, the program has a built in support tool which allows us to share our screen for instant assistance. The recent addition of tutorial videos is great too – we even managed to learn some things we didn’t know were there!
The software has made dramatic improvements to the way we run our practice, with a lot of automation and time saving features. We especially love the diary which allows all our anaesthetists easy access to their coming weeks or months.
The change in the way we receive and process our cases has resulted in going from a 3 week backlog with our old software to being up to date every day – it’s been a great improvement!
The invoices, receipts and IFC letters are clean and easy to read which means our patients are happier and our accounts are paid faster. Our bad debtors have reduced by a huge amount, thanks to the automated discounting features and shorter invoice periods than we were accustomed to under the old system. We really enjoy the SMS option where we can contact our patients and anaesthetists directly from the diary.
The ability to log in from home is a great advantage so I no longer need to race into the office early in the morning to find a replacement for an anaesthetist who is unavailable, and our staff can even work from home when required.
I would definitely recommend Anaesthetic Private Practice to anyone who has outgrown their current software or is interested in improving the way they run their practice! ”
”As a new APP customer I have been extremely impressed by the ease of use of the system and the quality of the customer support. The interface is very intuitive and takes only a short time to become familiar. APP provides a very effective solution at a very affordable price. I highly recommend APP.”
” I have used a number of medical software programmes over the past few years and APP is one that I have enjoyed using the most. This programme is so easy to use and intuitive.
One of the things I found frustrating with other programmes was the lack of support. With APP the support and guidance is second to none. Any issues are always resolved with a minimum of fuss in a timely manner.
One of the best features would have to be sending off claims using Eclipse. I can’t believe how quick and pain free it is to do our billing this way.
Another excellent feature is the reports that can be generated. Doing the banking with large numbers of cheques is so much easier with pre printed banking slips. Preparing BAS figures is now very simple and the anaesthetists can check their income with ease.
For anybody contemplating changing their billing software I would thoroughly recommend APP to you. You won’t be disappointed. ”
Contact Us
Melbourne VIC 3000
1300 220 518
app@citadelhealth.com.au